Energy & utilities customer support outsourcing

UBTCALL handles contract questions, moves, meter readings and billing enquiries routed to your teams for energy & utilities companies, with multilingual agents based in Casablanca, Morocco, working in your tools. Rates follow our published rate card by language.

FAQ

Where are the agents based?

Our teams are based in Casablanca, Morocco.

How is pricing calculated?

The hourly rate depends on the rarest language you need, with published premiums for multilingual, coverage and channels. The full rate card is on the Pricing page; every project gets a written quote.

Who provides the tools?

We provide skilled agents in the requested languages; telephony, CRM and tools remain yours.

Send a request · See the rate card · BPO services

UBTCALL — Casablanca, Maroc — [email protected] — +212-537-373777