BPO & IT Outsourcing Pricing — Rates by language

UBTCALL publishes a per-language hourly rate card for dedicated BPO agents. The hourly rate depends on the language coverage you need, and a monthly seat is billed at the hourly rate × 173 hours. Multilingual, coverage and channel premiums are added on top of the most expensive language selected.

Hourly rate card by language

Tier	Languages	Hourly rate	Monthly seat (173h)
P1	Arabic	€5.50/hr	€951.50
P2	English, French, Spanish	€6.00/hr	€1,038.00
P3	Italian, Portuguese, Turkish, Polish	€7.00/hr	€1,211.00
P4	German, Dutch, Russian	€9.00/hr	€1,557.00
P5	Swedish, Norwegian, Danish, Finnish	€10.50/hr	€1,816.50
P5+	Chinese, Japanese, Korean	€12.00/hr	€2,076.00

Premiums added on top of the most expensive language selected

• Bilingual agent: +€0.50/hr
• Trilingual agent: +€1.50/hr
• 4+ languages: +€2.00/hr
• 24/7 coverage: +€0.50/hr
• Each additional channel: +€0.50/hr

Software development (web, mobile, SaaS, AI/ML, DevOps) is quoted per project.

UBTCALL — Casablanca, Maroc — [email protected] — +212-537-373777